• Managed IT Services
    WITH
    ONE FLAT RATE
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  • Operational Expenditure
    VS
    Capital Expenditure
    Opex
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Venicom Managed Solutions

Flat rate IT service solutions are really what managed services is all about. Cost controls. Delivering quality service over a long period of time and removing pain points for IT staff. Integrating with policies and procedures defined by the customer. Being a responsible party within an organization and being answerable to our actions. We have done this over an extensive period of time and stand out by truly understanding what managed services is about. Consistency, quality and cultural integration within an organization.

Our delivery mechanisms are based on an idea of outstanding service. Venicom understands service delivery and accountability. This is what we bring to the table. Process, controls and communication. We deliver technical solutions with expertise and process based methodology. This is what makes us successful. Understanding how to deliver.


Benefits of Managed Services

Flat Monthly Cost

Your CFO knows exactly what to expect. Support, maintenance and emergencies are covered under one monthly agreement tailored to meet your exact needs. No matter what the incident your monthly bill stays the same. Consume IT as a Service and predict your costs into the future. Ask us how.

Pro-active Alert Support

Venicom can provide preventative maintenance and early detection of issues. Have a deeper understanding of your environment and leverage Venicom’s cloud based managed services monitoring applications.

24x7 Support

Allowing you to focus on your success while we monitor for faults means more uptime. More uptime means more time working on your business than working in your business. Leverage our support desk and allow our professionals to help you get back to what your great at.

Managed Services Features

Server Management

Servers carry the load in your environment, providing the services that make business happen. Allow us to carry the burden of ongoing maintenance, patch management and fault detection. Experience the best of service delivery in the core of your environment and allow us to take some of that load

Workstation Management

Desktop management can be included as part of a managed services package. This frees up valuable IT resources for other uses, and provides you with multiple support layers and capabilities.

Network Mangement

With Venicom’s Managed Network Services, you’ll have full access to our team of certified network engineers available to manage your network and network devices while conforming to your policies of change management. Network services are the gateway to your environment. We remove the burden and provide the solution so you can focus on your primary objective…growing your business!

ITIL Help Desk

End user support can be the largest driver of loss within an organization. Keeping users happy and productive is the goal of every organization. Venicom understands this and provides world class help desk services to provide end users with a support mechanism that leaves them satisfied and a solution that allows them to get back to work.

Outsourced IT

Consuming IT as a Service has just become easier. We tailor our offering to meet your needs and you’re in the driver’s seat. One size doesn’t fit all, customizing our offering to your meet your needs is what separates us from the pack. Integrating with your support mechanisms and blending with your departments creates a service delivery success on every level.

Mobile Device Management

Allowing you to focus on your success while we monitor for faults means more uptime. More uptime means more time working on your business than working in your business. Leverage our support desk and allow our professionals to help you get back to what your great at.

Alert management and response

We proactively monitor your environment and can tailor the offering to fit your needs. Whether it’s WMI or SNMP, detecting faults proactively before the environment fails is the key to success. Change the game and get on top of issues before the issues cascade within your infrastructure. Get more uptime with proactive alert management and response.

Cloud Management

Cloud environments can be complex. Converting to a proactive solution that gives you insight into them creates the opportunity to quickly resolve specific issues as they crop up. Venicom has the acumen and resources required to give you early warning and quick resolution to faults. Reduce your troubleshooting and solve problems before they turn into outages.

Backup Managment

Venicom offers easy to use, cost effective, and reliable managed backup services that are customizable and scalable to any business. Comprehensive data protection doesn’t have to come with a corporate-level price tag. Whether your primary need is file backup, VMDK backup, offsite vaulting, or media rotation, the experts at Venicom will help you establish automated procedures for safe and compliant data protection strategies.